Warranty & Returns
DFX Powerball products have a limited lifetime warranty to the original purchaser against defects in material and workmanship of the product. This warranty does not cover damage(s) caused by drops, accident, improper use, negligence, normal wear and tear, or acts of vandalism.This warranty also does not cover unauthorized attempt at disassembly of the DFX product, nor does it cover any similar products sold by other distributors of DFX Sports& Fitness.
Dynamax Core Trainers - Give us a call and ask about our supertune service if your Dynamax is in need of repair.
A return authorization, or RA, number must be obtained from DFX Customer Service at 800.480.8084, and a copy of the original sales receipt must accompany the returned merchandize for warranty evaluation. DFX Sports & Fitness will not accept warranty returns without a copy of the original sales receipt. ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE. All return must have an RA#. For warranty evaluation, your DFX Powerball must be returned directly to:
DFX Sports & Fitness
ATTN: Input RA #
1144 N. Grove St
Anaheim CA 92806
All shipping for Warranty claims must be pre-paid and insured. DFX Sports & Fitness cannot be liable for lost in-bound packages. The RA number must be clearly visible on the outside of the package, otherwise return may be subject to refusal at the owners expense. Please allow up to 5-10 business days for warranty claim to be processed once it's received by DFX Sports & Fitness.
Returns are subject to a 15% restocking fee